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Customer Service Representative - Immediate Hire

Company: AppleOne
Location: San Bernardino
Posted on: May 14, 2022

Job Description:

Job DescriptionThis Customer Service Representative Position FeaturesImmediate need for customer service representative seeking Customer Service Representative, This is an advanced journey level class within the Customer Service Representative series that requires incumbents to be fully aware of the operating procedures and policies of the work unit. Responsibilities include application and interpretation of policies, procedures, and regulations, and involves frequent contact with the public. Positions at this level perform more complex duties including training new Customer Service Representatives and assisting the Senior Customer Service Representative and the Customer Service Supervisor with advanced duties such as billing and preparation of special reports. This class is distinguished from the Senior Customer Service Representative in that the latter is responsible for technical and functional supervision of the lower-level staff and is capable of performing the most complex duties assigned to the division.Positions in the Customer Service class series are flexibly staffed and positions at the II level are normally filled by advancement from the I level requiring one (1) additional year of experience and after gaining the knowledge, skill, and experience which meet the qualifications for and after demonstrating the ability to perform the work of the higher-level class. When filled from the outside, the employee is required to have three (3) years of prior related experience that allows the employee to meet the qualification standards for the II level. Positions at the III level are normally filled based on business need or to recognize a special skill that the incumbent provides to enhance District operations.Monday-Friday 8am-5pmExperience- 3-4 years Great benefits. Apply for this great position as a customer service representative today! AppleOne is proud to be an Equal Opportunity Employer. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records.

Keywords: AppleOne, San Bernardino , Customer Service Representative - Immediate Hire, Sales , San Bernardino, California

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