Service Desk Analyst
Company: VirtualVocations
Location: Vista
Posted on: May 5, 2025
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Job Description:
A company is looking for a Service Desk Analyst to provide
remote IT support.
Key Responsibilities
Provide white-glove End User Service Desk Support via phone, email,
and chat
Manage incidents and requests within ticketing systems like
ServiceNow, Freshservice, or Zendesk
Provide remote hardware support for various devices and assist with
software applications
Required Qualifications
CompTIA A+ certification
1+ year experience with Mac OS and supporting Microsoft 365,
Windows 10, and Active Directory
2-3 years of experience in a Technical Support role within an MSP
or call center environment
Technical proficiency with common hardware, software, and
technologies
College or technology school degree preferred
Keywords: VirtualVocations, San Bernardino , Service Desk Analyst, Professions , Vista, California
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Click
here to apply!
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