Company: J.B. Hunt Transport
Location: San Bernardino
Posted on: January 16, 2022
San Bernardino, CA - Santa Fe
United States of America
Under routine supervision, this position is responsible for
scheduling, dispatching, and resolving problems for our drivers,
contractors, and/or carriers. This position requires you to have
exceptional proactive communication skills with internal and
external customers including resolving issues with timely pick up
and delivery, check calls, activity documentation, and overall
promoting a professional workplace attitude in a fast paced
environment. Incumbent must be able to work any shift to satisfy
the demand for flexibility of scheduling to ensure operational
success. This includes, but is not limited to, day shifts, night
shifts and weekend shifts.
This position is governed by our internal division, **Intermodal
(JBI)** . Our Intermodal service operates the largest fleet of
company-owned 53' containers and drayage fleets in North America.
J.B. Hunt has long-standing relationships with major rail
providers, including BNSF, Norfolk Southern, CSX, CN, and KCS/KCSM
to ensure capacity. Intermodal customers have access to a variety
of transporting options, including temperature controlled,
international, expedited, and transloading.
--- Responsible for professional, timely, and effective internal
and external driver interaction via phone calls and system
messages, by building and maintaining a positive attitude to
strengthen driver engagement in order to minimize turnover and
improve driver satisfaction and productivity
--- Maintain driver detention time and manage equipment through
effective communication and planning in order to improve
operational efficiency and profitability
--- Ability to efficiently assign loads on driver to maximize
profitability, customer satisfaction, and driver retention for
assigned market areas. Including monitoring ongoing freight
optimization based on current loads in progress
--- Maintains the company safety culture to include daily safety
messages, monthly driver briefings, and help enforce company
policies to ensure DOT compliance and company requirements are
--- Responsible for driver load monitoring, including resolving any
issues that may affect the scheduled times for pickup or delivery,
while proactively communicating to the affected customers. These
problems normally include truck mechanical problems, traffic or
weather issues, or customer directed shipment changes
**Shift:** Mon - Fri, 9 pm - 5:30 am (2100 - 0530) and Mon - Fri, 2
am - 10:30 am (0200 - 1030)
**Minimum Qualification:** High School Diploma/GED with up to 1
year of Transportation, Customer Service, Administrative or
related; ability to work across multiple shifts including nights
and/or weekends if needed.
**Preferred Qualification:** Bachelor's Degree with 1 year of
relevant professional experience or 4-5 years of experience in
**Skills & Abilities:**
+ Ability to process information with high levels of accuracy
+ Anticipate, recognize, and deal effectively with existing or
potential conflicts at the individual, group, or situation
+ Ability to accurately analyze situations and reach productive
decisions based on informed judgment
+ Ability to adapt to changing environments
+ Establish and maintain healthy working relationships with
clients, vendors, and peers
+ Ability to meet or exceed team/driver needs and expectations and
provide excellent service in a direct or indirect manner
+ Effective communication skills
Bachelors: Business Administration/Management, Bachelors: Business
Communications, GED (Required), High School (Required)
Job Opening ID:
00405071 Dispatcher (Open)
"This job description has been designed to indicate the general
nature and level of work performed by
employees within this classification. It is not designed to contain
or be interpreted as a comprehensive
inventory of all duties, responsibilities and qualifications
required of employees assigned to this job.
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily.
The requirements are representative of the knowledge, skill, and/or
ability required. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions."
Posted 3 Days Ago
Fortune 500 experience. Career advancement. Nationwide relocation
Headquartered in Northwest Arkansas, J.B. Hunt is a dominate force
in transportation and logistics industry, offering exciting career
opportunities both at corporate and at field locations across the
country. There are a variety of job types that support our
business, so no matter your passion, J.B. Hunt is the place to
jumpstart your career.
Why J.B. Hunt?
J.B. Hunt is a leading transportation and logistics company for one
simple reason - our people. The career possibilities and benefits
of working at J.B. Hunt are endless. From competitive salary and
benefits packages, to defined career paths and growth
opportunities, we take care of our people and take great pride in
our efforts to build and sustain an inclusive workplace for all
What are we looking for?
J.B. Hunt welcomes high-energy, forward-thinking people of all
backgrounds and experience levels to join our team. We offer
full-time, entry level, professional and management opportunities
across all departments. Whether you are fresh out of school or
bring years of industry experience, a role at J.B. Hunt could take
your career to the next level.
J.B. Hunt Transport, Inc. affirms its belief in equal employment
opportunity for all employees and applicants for employment in all
terms and conditions of employment. J.B. Hunt is committed to both
the spirit and the letter of affirmative action law and continues
its good-faith efforts to comply with all applicable government
laws and regulations. The company is committed to basing employment
decisions on the principles of equal employment opportunity. J.B.
Hunt will recruit, hire, compensate, offer benefits to, upgrade,
train, layoff, terminate, and/or promote individuals without
discrimination in regards to race, color, religion, sex, national
origin, age, sexual orientation, gender identity, status as a
qualified individual with a disability, status as a protected
veteran, or other bases by applicable law.
J.B. Hunt Transport, Inc. offers reasonable accommodation in the
employment process for individuals with disabilities. If you need
assistance in the application process due to a disability, you may
request accommodation at any time by calling 1-800-777-4968.
Keywords: J.B. Hunt Transport, San Bernardino , Dispatcher, Professions , San Bernardino, California
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