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1st Shift Production Supervisor

Company: Home Chef
Location: San Bernardino
Posted on: September 9, 2019

Job Description:

Home Chef is building new ways to provide meal solutions that meet a wide variety of customer needs, and shipping locations both online and in store. Our plant-based crew is the lifeblood of our organization, operating in a supportive environment that allows the workplace to feel like a home away from home. Our work product is a testament to what collaboration, heart, and hustle can accomplish when combined. If youre ready to be part of the action, were ready to connect with you. There are no limits to where we can go together.Home Chef is a rapidly growing meal kit delivery service, fueled by our customer-first mentality and incredible team. Our plant-based crew is the lifeblood of our organization, operating in a supportive environment that allows the workplace to feel like a home away from home. Our work product is a testament to what collaboration, heart, and hustle can accomplish when combined. If youre ready to be part of the action, were ready to connect with you. There are no limits to where we can go together.Summary Of ResponsibilitiesShift is from 6 am - 3:30 pm. Weekend work is requiredThe Level 2 Supervisor must execute the production plan made by the Shift Manager and supervise the Team Leads, Line leads, and hourly associates throughout the shift. Supervisor Level 2s must be able to oversee multiple activities simultaneously and take ownership of the output of leads and associates working on his or her team. The Level 2 supervisors is also responsible for exhibiting a strong working knowledge of all machinery, equipment, and processes. The Level 2 supervisor must be able to manage and troubleshoot all technological tools used in production (e.g. production tracker, scanners, etc.). The Level 2 supervisor is also expected to work closely with other functions within the facility to execute plant-wide initiatives.Pre-op Set UpThe level 2 supervisor is responsible for arriving prior to the start of production to receive the days production plan from the shift manager. The Level 2 supervisor must coordinate with his or her team leads to set up all tables and/or lines prior to the arrival of production associates:Receives production targets from Shift manager manages delegation of production tasks to team leads and line leads, and ensures proper staffing for all tasksWorks with warehouse team to ensure all product required for production tasks has been dropped to the production floor in the quantities required for the production planSets up for each activity according to standard operating proceduresCoaches team lead and line lead on set up processes and procedures to ensure that SOPs for table and line set up are followedEnsures workstations are setup for each production activity (portioning, mealkitting) in a manner that correlates with production targetsShares recommendations for improvements to safety, equipment, and/or SOPs with Continuous Improvement managerDemonstrates leadership during adoption of new processes continually works to identify opportunities to gain efficiency and improve quality in productionPortioning and Meal KittingThe Level 2 Supervisor is responsible for overseeing the portioning and meal bagging tables / lines associated with production targets for multiple meals. Specifically the Level 2 Supervisor:Ensures all tables are operating according to Home Chef standard operating proceduresEnsures team leads and line leads are properly utilizing production sheetsIdentifies opportunities to improve portioning and meal bagging efficiency and shares ideas with Continuous improvement teamProvides on the floor coaching to team leads, line leads, and associates to boost production pace and improve qualityEnsures teams are on track to meet production targets for the dayAnticipates product and packaging shortage issues and works with warehouse and/or runners to deliver more product to the floor to prevent a production haltWorks with quality team to resolve issues identified related to food safety and/or product qualityEscalates quality issues that may result in future product shorts to shift manager and procurementTakes responsibility for the accuracy of counts conducted by team lead and line leadsCoaches team leads and line leads on best practices related to countsDemonstrates working knowledge of all production equipment and machinery (sprinter, PS-125, piston fillers) and can perform basic troubleshooting processesShippingThe Level 2 supervisor is responsible for overseeingstore picking process. Specifically, the Level 2 Supervisor:Understands shipping labels sort and ensures sorted labels are properly stored and delivered to shipping linesWorks with warehouse team and runners to ensure all product required for shipping is present on the line and that sufficient replenishment quantities are available on the floorWorks with warehouse team to improve standard processes and procedures related to line set-upFollows shipping SOPs and coaches leads and associates onpick and packSOPsMakes sure thepick and pack arearemains organized throughout entire shiftWorks with quality department to ensure appropriate levels of QA staffing on the lineand accuracy of picksManages the pace ofprocess, ensuring team is on pace to meetefficiencytargetsDemonstrates working knowledge of allpickingtechnology and can perform basic troubleshooting procedures (scanners, etc.)Output Tracking and Inventory ManagementThe level 2 supervisor is responsible for ensuring counts delivered by his or her team leads and line leads are accurate. Specifically, the level 2 supervisor::Ensures all SOPs for inventory management are being followed by all team leads, line leads, and associates (standard number of portions and meal bags in a tote, standard number of totes in a tower, tower labeling procedures)Makes sure WIP is stored in proper locationHolds team leads and line leads accountable for delivering accurate countsEnters production numbers into tracker and/or approves progress submitted by leadsIdentifies possible issues with production counts and issues with tracker and escalates them to production manager or shift managerPromoting and Upholding Employee and Food Safety ProceduresEnsures Line Lead / Go-Tos / QA are conducting a GMP check on all his or her associates at the start of the shift and after lunchCalls out and corrects GMP violations when they occur and serves as an example of proper GMPsUnderstands the complete scope of GMPsMakes sure working conditions are safe and that team is using safety best practices (e.g. proper lifting technique)Ensures all work areas and work surfaces are clean prior to starting productionEnsures work surfaces are properly sanitized when production team transitions between activitiesConducts daily sanitation walkthrough with QA when requestedEnsures that no boxes are staged on any tables used in productionTraining, Coaching, and CultureProvides production representation to plant-wide, cross-functional initiativesFacilitates and leads shift huddles to communicate safety topics, production plans, and GMPsWorks with team leads to help them better motivate and coach team of associatesTrains leads on all SOPs and actively coaches leads when SOPs are not executedProblems solves with leads obstacles impacting production pace or planned activities ariseManages conflict among employees as needed, but escalates more serious issues to the Shift SupervisorEvaluates performance of leads and associates and provides performance feedbackCultivates culture of mutual respect and demonstrates a Customer FIrst mentalityPost ProductionTakes ownership of production tracker, ensuring all progress is entered and accurateWrites End of Shift reportMakes sure all required items are communicated to supervisors on the subsequent shift in the shift handoffRequirementsHigh school diploma (Bachelors degree preferred)Proficient in Microsoft Excel and Google Sheets2+ years of experience working in Food Production3+ years of Management experienceServSafe CertifiedPerks And Benefits Candidates can experience Home Chef as a customer - enter promo code PEOPLE30 for $30 off your first order! Medical, dental, vision, life and disability insurance available Paid holidays, sick time and vacation time 401k program Flexible spending accounts for qualified medical, dependent care, parking, or transit expensesHome Chef is an equal opportunity employer. Were committed to providing equal opportunities in employment, and treating our applicants without discrimination on the basis of their race, color, religion, national origin, gender (including pregnancy and breastfeeding), sexual orientation, gender identity or expression, marital status, citizenship, genetic information, veteran status or any other characteristic protected by federal, state or local law. Home Chef will not tolerate discrimination based on any of these characteristics. Home Chef encourages applicants of all ages.Perks And Benefits Candidates can experience Home Chef as a customer - enter promo code PEOPLE30 for $30 off your first order! Medical, dental, vision, life and disability insurance available Paid holidays, sick time and vacation time 401k program Flexible spending accounts for qualified medical, dependent care, parking, or transit expensesApply for this jobHome Chef is building new ways to navigate the booming meal kit delivery industry. Our team is a unique mix of creators, chefs, entrepreneurs, and trailblazers and we’re growing quickly. Our customer-first mentality, combined with a zest for supporting our peers, helped us bring home Built in Chicago’s Startup of the Year Moxie award in 2017. If you’re ready to be part of the action, we’re ready to connect with you. There are no limits to where we can go together.

Keywords: Home Chef, San Bernardino , 1st Shift Production Supervisor, Other , San Bernardino, California

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