FAMILY PARTNER I
Company: Pacific Clinics
Location: San Bernardino
Posted on: September 1, 2024
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Job Description:
Who We Serve
Pacific Clinics serves children, transitional age youth, families,
adults, and older adults. We offer a full range of mental and
behavioral health services, foster care and social services,
housing, continuing adult education and early childhood education
programs to Medi-Cal eligible individuals and families throughout
Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange,
Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa
Clara, Solano, Stanislaus, Stockton, Tulare and Ventura
Counties.
What We Offer
JOB SUMMARY
Works within the vision, mission and philosophy of the agency to
provide support and coaching on specific skill sets for caregivers
as well as to provide a parent perspective in a variety of
settings. Supports the development of a shared understanding
between individuals and groups based on the twelve principles of
the agency service philosophy. Uses personal and professional life
experiences to establish credibility and infuse hope for a better
future, to demonstrate unconditional acceptance, and assist with
problem solving. Supports the implementation of family friendly
practices by providing a parent's perspective to the routine
operations and development of programs. Provides consultation and
training for staff and others to increase awareness and improve the
effectiveness of parent-professional partnerships to meet the needs
of families. Participates in program and community meetings to
maximize parent voice, choice, access, and involvement throughout
the service delivery process. Works directly with youth and
adults.
RESPONSIBILITIES AND DUTIES
1. Utilizes personal and professional life experience to provide
peer support to parents and caregivers served by the program as
appropriate.
2. Provides parents and caregivers with information about the
agency and the process and procedures, including the Family Partner
I role to assist them.
3. Participates in providing a variety of support services for
parents/care givers (e.g.; family events, family activities,
recognition events).
4. Coaches families to make decisions and develop plans based on
their needs, and to use their voice to direct treatment.
5. Collaborates and participates in Child and Family team (CFT)
meetings to ensure the parent and family members have access, voice
and choice within process and to support the parent/caregiver's
connection to the CFT members, as necessary.
6. Identifies community connections for internal teams.
7. Serves as consultant and supports shared understanding to ensure
that family and providers understand each other's perspective and
information.
8. Provides non-judgmental, culturally informed support to parents
and caregivers.
9. Explores, identifies, and works to (re)establish natural support
system as needed; identifies and links family with community
connections and resources.
10. Models and coaches effective coping techniques for parents and
caregivers.
11. Provides a caregiver's perspective in agency service support
structures.
12. Assists with the design and implementation of internal and
external trainings about the parent perspective.
13. Utilizes conflict resolution skills.
14. Participates in continuous learning process as it relates to
engaging youth and families.
15. Maintains and manages schedule effectively in order to manage
the needs of multiple families, meetings, external and internal
customers.
16. Produces and maintains accurate and timely documentation within
agency standards.
17. Holds staff accountable to service delivery principles related
to the family voice, choice, access, pace and process, through
sharing personal experience, engaging in team meetings and
consultations with staff internally and externally.
18. Participates in service improvement and development
efforts.
19. Participates in program and system meetings.
20. Performs other responsibilities, as assigned, to support
specific department/business needs.
JOB SPECIFIC COMPETENCIES
--- Contributes to team performance
--- Encouraging customer focus
--- Personal disclosure
--- Self-knowledge
--- Standing alone
QUALIFICATIONS
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skill, and/or ability
required. Reasonable accommodations may be made to enable qualified
individuals with disabilities to perform the essential
functions.
MINIMUM EDUCATION AND/OR EXPERIENCE
--- High School diploma or GED required.
--- Be able to articulate the experience and perspective of a
parent/caregiver or relative of a child with complex needs
involving mental health, child protective, or probation services.
This ability is typically acquired as the primary caregiver of a
child with complex needs.
--- 3 years as a parent or caregiver of a special needs child.
OTHER SPECIFIC REQUIREMENTS
--- Therapeutic crisis intervention and Agency training.
PREFERRED QUALIFICATIONS
--- Some college education is preferred.
HIGHLY DESIRABLE QUALIFICATIONS
--- Speak, read, and/or write another language.
Equal Opportunity Employer
We will consider for employment qualified Applicants with Criminal
Histories in a manner consistent with ordinance 184652 Sec.189.04
(a) and San Francisco Police Code, Article 49. Section 4905.
Keywords: Pacific Clinics, San Bernardino , FAMILY PARTNER I, Other , San Bernardino, California
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