Collector
Company: Loma Linda University Careers
Location: San Bernardino
Posted on: May 23, 2023
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Job Description:
- FPBO-Comm/Contract Team A (Full-Time, Day Shift) -
Our mission is to participate in Jesus Christ's ministry, bringing
health, healing, and wholeness to humanity by: Creating a
supportive faculty practice framework that allows Loma Linda
University School of Medicine physicians and surgeons to educate,
conduct research, and deliver quality health care with optimum
efficiency, deploying a motivated and competent workforce trained
in customer service and whole person care principles and providing
safe, seamless and satisfying health care encounters for patients
while upholding the highest standards of fiscal integrity and
clinical ethics. Our core values are compassion, integrity,
humility, excellence, justice, teamwork and wholeness.
The Collector 2 Performs A/R collections and billing via assigned
special projects, involving multiple insurance contracts &
entities. Verifies that patient services are coded correctly and
payment has been applied properly. Analyzes and audits accounts for
correct balance, proper follow-up and complete reimbursement.
Monitors collection issues and resolves with payor. Processes
phone-online and paper inquiries and correspondence taking
appropriate collection actions that may include: working
rejections/denials, calling for status, tracer claims and
rebilling. Identifies misapplied payments and requests payments,
adjustments/transfers or refunds. Performs other duties as
needed.
High School Diploma or GED required. College level courses in
Business and/or Accounting preferred. Minimum three years previous
experience in Commercial/Contract or Managed Medi-Cal billing,
auditing and collecting preferred. Epic experience preferred.
Knowledge of Government/CPT and ICD coding, medical terminology and
the ability to read and interpret EOBs required. Able to keyboard
40 wpm. Able to use a computer, printer, and software programs
necessary to the position (e.g., Word, Excel, Outlook, PowerPoint).
Operate/troubleshoot basic office equipment required for the
position. Able to work calmly and respond courteously when under
pressure; collaborate and accept direction. Able to think
critically; manage multiple assignments effectively; organize and
prioritize workload; work well under pressure; problem solve;
recall information with accuracy; pay close attention to detail;
work independently with minimal supervision. Able to distinguish
colors as necessary; hear sufficiently for general conversation in
person and on the telephone, and identify and distinguish various
sounds associated with the workplace; see adequately to read
computer screens, and written documents necessary to the
position.
Keywords: Loma Linda University Careers, San Bernardino , Collector, Other , San Bernardino, California
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