Customer Service ( Remote work , No Vaccination Required)
Company: Third Party CS
Location: Barstow
Posted on: March 16, 2023
Job Description:
Description The customer service representative will be
responsible for answering client inquiries, provide product
information, and help the customer by being informative,
empathetic, and eager to quickly solve a customers problem. Must be
willing to listen, learn, and resolve any customer inquiry.
Customer Service Job Duties and Responsibilities
- Excellent customer care and focus; ability to assess customers
needs and provide the correct answer, path, troubleshooting, or
method for a positive customer experience
- Answer and manage incoming calls, emails, chats, and/or
interactive voice response systems
- Ability to learn and follow all customer service procedures and
policies
- Strive to meet and go above personal and team target goals
- Record, organize and file customer interactions and account
changes
- Able to up-sell if needed
- Able to schedule call back and appoints to resolve customer
needs Requirements
- Previous experience in customer support, client services,
sales, or a related field
- Excellent at communicating over the phone and other
communication platforms
- Basic computer skills and experience
- Able to multitask
- Excellent time management and prioritization skills
- Ability to listen actively, relay information, and answer
questions and/or concerns.
- Customer-focused for positive customer experience and
resolution
- Health Insurance (dental and vision included)
- Excellent retirement plan
- Tremendous upward mobility into other positions and
management
- Flexible hours
- Remote Position(s) available (work from home) Benefits
- Health Insurance (dental and vision included)
- Excellent retirement plan
- Tremendous upward mobility into other positions and
management
- Flexible hours
- Remote Position(s) available (work from home) Powered by
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Keywords: Third Party CS, San Bernardino , Customer Service ( Remote work , No Vaccination Required), Other , Barstow, California
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