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Building Trainer - 2nd Shift - San Bernardino, CA

Company: Nordstrom
Location: San Bernardino
Posted on: June 6, 2021

Job Description:

Job Description

The Building Trainer will ensure all Nordstrom employees receive the highest quality training for all department and building job requirements. This individual will be proficient in all building processes and ensure a consistent training regimen with the highest levels of accuracy is achieved in order to serve our internal, store and online customer. The Building Trainer will work closely with site leaders to establish daily priority of work areas. Work will include job observations, re-training opportunities as well as employee performance tracking. This position will require a passionate, dedicated and customer service-oriented individual to provide a consistent "One Good Way" experience for Nordstrom employees.

A day in the life

  • Use tell-show-do-apply training effectively to train new and existing employees
  • Observe high performers and identify best practices
  • Partner with leaders to re-train and develop low performers
  • Track completion of training in Workday
  • Review and update training tools, (job aids, quick-steps, facilitator guides, user guides, etc)
  • Provide feedback on process, productivity and quality goals and results
  • Partner with leadership to delegate and empower step-up trainers during peak season
  • Evaluate effectiveness of training and communicate needs to leadership

You own this if you have

  • 1+ year distribution and/or fulfillment center work experience
  • Demonstrated basic understanding of distribution and/or fulfillment center operations and workflow
  • Good written and verbal communication skills
  • Intermediate PC skills, with an emphasis on MS Excel and Word
  • Ability to learn new tools rapidly and independently
  • Well-developed time management and organizational skills
  • Ability to deliver excellent customer service attitude and to work as team player to accomplish daily objectives

We've got you covered

Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

  • Medical/Vision, Dental, Retirement and Paid Time Away
  • Life Insurance and Disability
  • Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at

Nordstrom Careers Privacy Policy:

2020 Nordstrom, Inc.

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Keywords: Nordstrom, San Bernardino , Building Trainer - 2nd Shift - San Bernardino, CA, Other , San Bernardino, California

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