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Patient Registration Representative

Company: St Bernardine Medical Center
Location: San Bernardino
Posted on: May 3, 2021

Job Description:

OverviewFounded as a faith-based hospital in 1931 by the Sisters of Charity of the Incarnate Word, Dignity Health St. Bernardine Medical Center is a 342-bed, acute care, nonprofit hospital located in San Bernardino, California. The hospital offers a full complement of services, including the Inland Empire Heart and Vascular Institute, an award-winning orthopedics program, surgical weight loss, and is an official Neurovascular Stroke Center, as designated by ICEMA. The hospital shares a legacy of humankindness with Dignity Health, one of the nations five largest health care systems. Visit for more information.Responsibilities ThePatient Representative is responsible for facilitating a positive patient experience through friendly coordination and advocacy in terms of reception, registration and other interactions during the patients stay in the facility. Duties include assisting in proper identification of the patient, collection of patient demographics information, financial counseling, coordination with the hospitals bed assignment process as well as anticipating and responding to the non-clinical needs of patients and their families. This position requires the full understanding and active participation in fulfilling the Mission of St. Bernardine Medical Center. It is expected that the employee will demonstrate behavior consistent with the Core Values. The employee shall support St. Bernardine Medical Centers strategic plan and the goals and direction of the quality improvement/process improvement activities.QualificationsExperience: Minimum 1 year of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related rolesEducation: High School diploma, GED or equivalent.Skills: Thorough understanding of insurance policies and procedures. Working knowledge of medical terminology. Able to perform basic mathematics for payment calculation. Experience in requesting and processing financial payments. Intermediate to advanced computer skills. Knowledge of charity care programs as well as the various government and non-government programspreferred.

Keywords: St Bernardine Medical Center, San Bernardino , Patient Registration Representative, Other , San Bernardino, California

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