Field Service Rep (Technical) - Temecula, Riverside, or Pasadena areas

Company: TOMRA Fresh Food Compac
Location: San Bernardino
Posted on: May 3, 2021

Job Description:

?About Us

Compac leads the world in designing integrated post-harvest solutions and services to the global fresh produce industry. We optimize every finished pack leaving our customers' facilities and ensure that every consumer can have healthy and safe produce every time with full visibility across the value chain.

The company's mission is to enable its customers to improve returns, gain operational efficiencies, and ensure a safe food supply via the application of smart, useable technologies. To achieve this Compac operates a number of centers of excellence, regional offices and manufacturing locations within the United States, Australasia, Europe, South America, Asia, and South Africa.

Compac is a TOMRA Group Sorting Company - TOMRA Sorting offers the widest range of food sorting and peeling equipment available in the food industry today. TOMRA supplies optical sorting solutions for a multitude of food applications, for fresh and processed food, from farm to fork.

The Position

As our Technical Field Service Representative, you will contribute to electrical assembly to meet supply demands in assembling and installing equipment while ensuring that our global brand is maintained and we surpass our customer expectations at all times.

What's in It for You

Competitive Salary

Great benefits-medical, dental, vision, 401K match up to 4%

Fun, Supportive, and Collaborative company culture

Awesome growth opportunity with a successful global high-tech company

What you'll be doing

PC Build/Repair/Diagnostic testing

Install software on PCs

Work to specifications, assembling parts or fixing them in position using handheld tools ensuring all tasks meet or exceed recognized global electrical standards of wiring and testing (e.g. USA, Great Britain, Canada)

Confidently read and assemble to wiring diagrams

Identification of part numbers and common electrical/electronic components

Correct identification of wire types, wire crimps

Wire measure, cutting, stripping and crimping

Mechanical assembly using fasteners like screws, nuts, rivets

Electronic assembly including PCB mounting

Electronic assembly programming, micro burning and testing

Wire soldering onto connectors

Termination of wires into screw & cage clamp terminals Loom inspection - capable of identifying quality of physical loom assembly, soldiering and crimping

Manual loom testing using multimeter and automatically using computerized cable tester

Work collaboratively with Engineers or R&D to improve work instructions and assist in the writing and editing of "build as" assembly and testing procedure documents

Actively contribute to continuous improvement activities

Ensure your use of company tools and equipment is done correctly and are maintained to a level to prevent unnecessary or premature deterioration

Become an expert in Compac systems and equipment

Ensure project items are packed in a way that minimizes any likelihood of damage and are complete

Share customer feedback and insights with project management and the wider team

Identify opportunities to surpass customer expectation during visits and onsite activity by providing service that goes above and beyond the initial customer request

Ensure that all tasks are carried out in a manner that minimizes potential harm to yourself and others

Comply with all Compac Health and Safety procedures and ensure all tasks are carried out in a manner that minimizes potential harm to yourself or others

Maintain a clean and orderly workplace, adhering to all standards, regulations and customer site requirements

be Safe: Take personal responsibility for abiding with and adhering to all Health and Safety rules, requirements and obligations

Adhere to hours of work and provide accurate timekeeping records as required

Carry out all tasks as requested of your Project Foreperson/Supervisor, or Team Leader.

Required Experience

2+ years' experience PC Building/Repairing/Diagnostic testing

2+ years' experience installing software on PCs

Diploma or bachelor's degree in Engineering (Electronic/Electrical) or electronics trade certification or a minimum of 5 years' technical experience is preferred

Understanding of electronics/electrical assembly and wiring

Relevant industry experience in a related field.

Excellent customer service skills with external and internal customers

Ability to read, analyze, and interpret technical procedures or governmental regulations

Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public

Good written and verbal communication skills

Ability to work under pressure and short deadlines

Ability to solve practical problems.

Physical requirements

Able to perform frequent bending, kneeling and standing, and work in confined spaces

Lifting of up to 50 lbs.

Ability to distinguish between the full range of colors in the color spectrum

No major food allergies that would impede on the job requirements

Ability to work in Food processing plants, farms, cold storage facilities, and outside in high/low temperatures.

Travel and driving

Extensive domestic and occasional international travel, approximately 70-80%

Must have or be able to obtain a valid passport

Ability to drive for long distances

Must be able to drive without restrictions

Keywords: TOMRA Fresh Food Compac, San Bernardino , Field Service Rep (Technical) - Temecula, Riverside, or Pasadena areas, Other , San Bernardino, California