Customer Service Representative
Company: HomeTeam Pest Defense
Location: San Bernardino
Posted on: January 12, 2021
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Job Description:
At HomeTeam, we put people first.We make sure HomeTeamers have
the tools, support, and training they need to deliver a delightful
experience to every customer. Our friendly, warm work environment
means great work gets recognized and rewarded. If you take pride in
going above and beyond to make a customer smile, you could be
HomeTeam's next all-star player.As a Customer Service
Representative, you can expect to:* Providing exceptional customer
service consistent with HomeTeam Pest Defense service standards and
metrics* Providing information to prospective customers, initiating
new service and properly setting up customer accounts* Maintaining
good customer relationships* Escalating appropriate inquiries or
problems to managers* Talk to, calm down, and diffuse
customersThere's plenty of perks too! HomeTeamers enjoy:*
Comprehensive benefits package including medical, dental, vision &
life Insurance* 401(k) plan with company match,--employee stock
purchase plan* Paid vacation, holidays, and--sick leave* Employee
discounts, tuition reimbursement, dependent scholarship awards*
HomeTeamer discounts* An opportunity to advance within the company*
Recognition for a job well done* A friendly work environment*
Employee referral bonuses* The opportunity for professional growth
and respect that comes from working for an industry leaderWhy
HomeTeam?* HomeTeam Pest Defense is the #1 pest management company
providing service to homebuilders and the 3rd largest residential
pest control company in the United States* The company has
exclusive technology with its unique Taexx-- built-in pest control
system during a home's construction* As the industry leader, we
value PEOPLE, PROGRESS and PROFESSIONALISM* The Pest Management
Industry is growing - and is a recession resistant line of
business* HomeTeam is financially stable and growing as a
subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta,
GAAre you ready to join the (Home)Team?Requirements: We require the
ability to pass a drug screen. Candidates must meet the job
requirements and perform job duties with or without
accommodations.Additional context: Phone, email, mail, social
media, customer, customer service, time management, communication,
product, service, product knowledge,
satisfactionExperiencePreferred* Less than 1 year(s): Ability to
work in the field independently * Less than 1 year(s): Customer
service experience EducationRequired* High School/GED or
betterSkillsRequired* Self-Direction* Organizing* Multitasking*
Microsoft Office* Customer Service* Computer*
CommunicationBehaviorsRequired* Dedicated: Devoted to a task or
purpose with loyalty or integrity* Team Player: Works well as a
member of a group* Detail Oriented: Capable of carrying out a given
task with all details necessary to get the task done wellPreferred*
Enthusiastic: Shows intense and eager enjoyment and interest*
Loyal: Shows firm and constant support to a
causeMotivationsPreferred* Goal Completion: Inspired to perform
well by the completion of tasks* Work-Life Balance: Inspired to
perform well by having ample time to pursue work and interests
outside of work* Job Security: Inspired to perform well by the
knowledge that your job is safe* Self-Starter: Inspired to perform
without outside helpEqual Opportunity Employer/Protected
Veterans/Individuals with DisabilitiesThe contractor will not
discharge or in any other manner discriminate against employees or
applicants because they have inquired about, discussed, or
disclosed their own pay or the pay of another employee or
applicant. However, employees who have access to the compensation
information of other employees or applicants as a part of their
essential job functions cannot disclose the pay of other employees
or applicants to individuals who do not otherwise have access to
compensation information, unless the disclosure is (a) in response
to a formal complaint or charge, (b) in furtherance of an
investigation, proceeding, hearing, or action, including an
investigation conducted by the employer, or (c) consistent with the
contractor's legal duty to furnish information. 41 CFR
60-1.35(c)Job Requirements:See job description
Keywords: HomeTeam Pest Defense, San Bernardino , Customer Service Representative, Other , San Bernardino, California
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