IT Manager

Company: Robert Half
Location: San Bernardino
Posted on: November 21, 2020

Job Description:

Description Robert Half Technology is looking for an experienced IT Manager for one of our clients in Rancho Cucamonga, CA. This IT Manager will be responsible for supporting escalated Helpdesk tickets, managing staff, establish SLA's, working alongside Network and Systems Engineers to ensure IT infrastructure is running accordingly . This IT Manger will need to be hands on and be able to work closely with the team while supporting, managing, maintaining physicalvirtual servers, network troubleshooting, Active Directory management and endpoint security management. Below is a copy of the job description and duties for this position. If you feel that you would be a great fit for this position. Please feel free to send me a copy of your updated resume to or call me directly atext 29638 Requirements Day-to-day client infrastructure operations related to computer equipment, networking, data centers, and other technology. Prioritize and allocate help desk tickets and projects as necessary. Participation in periodic security audits, accountable for ensuring security controls are adhered to, systems are secure, and unauthorized access is prevented. Understand, document, and reduce technical and operational barriers using technology, software functionality andor modification to procedures. Establish, manage, and evolve the appropriate SLAs, KPI's, and customer satisfaction measures that are aligned to business needs. Serve as a knowledge resource for information technology capabilities and best practices. Hiring and Management of additional IT Support Technicians Conduct operational activities in a manner that is process-driven and documented including relevant change control practices. Manage vendor relationships and contracts to ensure appropriate levels of support while obtaining maximum value in the purchasing process. Foster a culture of innovation, transparency, and accountability. Work with the Syntech Group's Sales Team to define service abilities and to provide support as needed. Windows Server Management Resource Management Functions Manage staff, including appropriate rolesstructure, supporting, coaching, mentoring, and developing a talented team of IT professionals Manage and provide direction for the team in support of business objectives, setting clear goals, ownership, and accountability for scope, schedule, and quality. Knowledge, Experience, and Key Attributes needed for Success BSBA degree or comparable experiencecertifications in IT Operations Well versed in a broad set of technologies including networking, storage, collaboration tools, service desk, cybersecurity, virtualization, cloud infrastructure Technically proficient with hands-on experience with many of the following Microsoft Windows Servers, Linux Active Directory Enterprise Networking Virtual environments Storage technologies Endpoint Management, Computer Imaging Experience deploying and supporting cloud-based applications and infrastructure on AWS and Azure Must possess project management and prioritization skills. Excellent verbalwritten communication and interpersonal skills. Not required but would love to see Healthcare-related IT Experience andor industry knowledge is a plus Experience managing, training, or growing Implementation teams Project Management Training or experience (including software) Comfort presenting information to diverse groups, leading meetings and providing training in person and on the phone Work experience with an MSP or MSSP If you feel that you would be a great fit for this position. Please feel free to send me a copy of your updated resume to or call me directly atext 29638 Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities - fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets. From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE's "Most Admired Companies" list every year since 1998. Download our mobile app to take your job search on the go Contact your local Robert Half Technology office ator visit www.roberthalf.comjobstechnology to apply for this job now or find out more about other job opportunities. All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. 2020 Robert Half Technology. An Equal Opportunity Employer MFDisabilityVeterans. By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use httpswww.roberthalf.comterms-of-use .

Keywords: Robert Half, San Bernardino , IT Manager, Other , San Bernardino, California