Remote Technical Support Level 2
Company: VirtualVocations
Location: San Bernardino
Posted on: May 6, 2021
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Job Description:
A privately-held web hosting company has a current position open
for a Remote Technical Support Level 2. Core Responsibilities
Include: Conducting Inbound Level 2 Support via Ticket and Phone
Performing Documentation Writing Position Requirements Include: At
least 2-3 years of experience with cPanel, WHM and CentOS at a root
level Up to date cPanel CWA & CWSA-1 certification or equivalent
certifications from known vendors such as RedHat, CompTIA, AWS, etc
Have an understanding of different hosting products such as Shared,
Reseller, and VPS Have advanced experience with common web hosting
components; CentOS, cPanel & WHM, MySQL, Firewalls Have a firm
understanding of open source software such as WordPress, Drupal,
Joomla, etc
Keywords: VirtualVocations, San Bernardino , Remote Technical Support Level 2, IT / Software / Systems , San Bernardino, California
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