Facilities Operations Manager

Company: Block by Block California
Location: Los Angeles
Posted on: March 22, 2026

Job Description:

Job Description Join us in making a difference in YOUR community! Be the change you want to see in your community lead our team to create a vibrant and welcoming downtown experience! Are you a leader with 5-7 years of experience in facilities operations management, security/safety management, hospitality/tourism management, event management, or public spaces administration ? Block by Block CA is seeking an Operations Manager to oversee one of our Ambassador programs. This role requires advanced client relationship management skills to manage daily district program operations and deliver continual program improvements. We're looking for someone with strong managerial skills, a great work ethic, experience supervising a team of approximately 15 employees, and a passion for creating a great experience. What's in it for you? Impact: What we do directly impacts YOUR community. You'll be at the forefront of creating a welcoming and vibrant downtown experience. Growth: Opportunities for professional development and career advancement. Team Culture: Join a positive, skilled, and dependable team where you'll create a work family, not just a schedule. Innovation: Lead a team of innovators to continually improve the quality of our program and visitor experience. Salary: $80,0000/year Key Responsibilities: Hiring and training a positive, skilled, and dependable team. Adjusting the deployment of resources to match changing needs. Identifying and solving problems to improve program quality. Procuring and managing inventory of supplies and equipment. Reporting outcomes through various channels (spreadsheets, Kronos Timekeeping, Budgets). Hands-on working management in the field to provide coaching, mentoring, and continuous training. Schedule: ON SITE duties ranging Tuesday-Saturday depending on needs of the district. Ideal Candidate Traits: Has a solid work history with at least 5-7 years of experience. Has supervised a team of 10 people. Outgoing, positive, and personable. Thrives in dynamic environments and enjoys varied tasks. Enjoys working outside in varying weather conditions. Loves interacting with people and making their day. Must have valid CA driver's license and clean MVR. Is a problem solver and innovator. Strong communication and narration abilities. Understands Quality Assurance and exceeds client and team expectations. Has a "do what is right" mindset with strong integrity. Decisive and able to make quick, effective decisions. Flexible and willing to work outside of a typical M-F, 9-5 schedule when necessary. Mission Statement : "At Block by Block CA we employ friendly Ambassadors to make public spaces better, which includes making them friendlier, safer and cleaner. With nearly 3,000 employees nationwide Block by Block large enough to provide lots of opportunities, but small enough to have your work noticed. Our Mission Statement is as follows: "With pride, we make public spaces friendly and vibrant for the communities we serve."" Career Growth : Our rapid growth provides endless opportunities for your long-term career, not just your next job. 68% of our management team started in another job within our company, with a vast majority starting out as an ambassador. Employee Satisfaction : But don't just take it from us, here's what our colleagues think from our Fall 2024 Employee Satisfaction Survey: 95.2% are happy that they selected Block by Block to work with 91.2% of employees would recommend Block by Block to a friend or family member looking for a job 91.9% of employees believe their direct supervisor is approachable and supportive 97.6% of employees are proud of the work they do to make their communities better (safer, cleaner, friendlier)" Block by Block CA is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. We are proud to offer the following benefits: Insurance : Medical with available FSA and/or HSA, Dental, Vision, Short-Term and Long-Term Disability, Life, and Accidental Death and Dismemberment, Critical Illness, and Accident. Paid time off : Vacation, Sick Time and/or PTO ( Only where required by local requirements and contract agreements ), Paid Leave ( only where required by law ), Holidays ( only where required by contract agreement ), Floating Holidays ( only where required by contract agreement) , Birthday Pay ( eligible after one year of service at most locations unless otherwise stated in CBA ), Jury Duty ( only where required by law ). Other : 401K Retirement Savings Plan

Keywords: Block by Block California, San Bernardino , Facilities Operations Manager, Hospitality & Tourism , Los Angeles, California