Crisis Intervention Specialist - Sat + Sun Overnight Mental Health 345
Company: Telecare Corporation
Location: San Bernardino
Posted on: November 15, 2023
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Job Description:
Description Telecare's mission is to deliver excellent and
effective behavioral health services that engage individuals with
complex needs in recovering their health, hopes, and dreams.
Telecare continues to advance cultural diversity, humility, equity,
and inclusion at all levels of our organization by hiring mental
health peers, BIPOC, LGBTQIA+, veterans, and all belief
systems.
The Windsor Center is a short-stay crisis stabilization unit (CSU)
that offers 24/7 services to adults and youth. The Windsor Center
aims to increase access to crisis services, reduce inpatient
hospitalization, reduce the amount of time that law enforcement is
involved in a mental health crisis, and strengthen the existing
outpatient behavioral health services.
Shifts Available:
Short Hour .4; PM 3:00 pm - 11:30 pm; Saturday and Sunday
Wage range $19.06 - $27.51 - Telecare applies geographic
differentials to its pay ranges. The pay range assigned to this
role will be based on the geographic location from which the role
is performed. Starting pay is commensurate with relevant experience
above the minimum requirements.
POSITION SUMMARY
Under direct supervision, serves as a primary support and case
manager to provide screening, assessment, and assist in linking
services needed by members served and their family to overcome the
crisis which brought them into the program.
ESSENTIAL FUNCTIONS
* Demonstrates the Telecare mission, purpose, values, and beliefs
in everyday language and contact with internal and external
stakeholders
* Collaborates with members served to create Recovery Plan goals
and ensure all services described in the Recovery Plan are
provided
* Consistent with area of expertise, provides specialized services
and interventions related to Crisis Intervention, including
screening and assessments
* Facilitates groups according to the needs and interests of
members served especially regarding education and coping skills in
the area of Crisis Intervention
* Provides appropriate interventions in crisis situations
* On a rotating basis, performs officer of the day functions for
both wellness, duty and stand by duty tasks
* Collects required data and completes required documentation
* Coordinates transitions to lower levels of care
* Maintains awareness of community resources and assists members
served in appropriate use of community resources
* Assists members served with all needs, including Activities of
Daily Living
* Assists members served in making and getting to essential
appointments
* Assists and advocates for members served in obtaining appropriate
benefits; provide representative payee services
* Ensures that members served understand their legal status and
rights
* Helps members served achieve greater independence and
autonomy
* Safeguards confidentiality; adheres to HIPAA policies
* Provides wraparound services that encompass whole person care
* Provides transportation when needed and appropriate and linkage
to community resources
* Must evade members served in the event of assaultive behavior and
pass assault crisis/crisis prevention training
* Provide and document quality and quantity of direct services as
required by program standards
Duties and responsibilities may be added, deleted, and/or changed
at the discretion of management.
Position requires transporting Members in own personal vehicle
(acceptable driving record and vehicle inspection for safety)
QUALIFICATIONS
Required:
* High School Graduation or G.E.D. equivalent and three (3) years
of direct services in mental health or community services; or
Associate's degree and two (2) years of experience; or Bachelor's
degree in Social Services
* Must possess at least 1 year of direct service experience with
Crisis Intervention, including screening and assessments
* Sensitivity to multi-cultural populations and issues
* Must be at least 18 years of age
* Must be CPR, Crisis Prevention Institute (CPI), and First Aid
certified on date of employment or within 60 days of employment and
maintain current certification throughout employment
* All opportunities at Telecare are contingent upon successful
completion and receipt of acceptable results of the applicable
post-offer physical examination, 2-step PPD test for tuberculosis,
acceptable criminal background clearances, excluded party
sanctions, and degree or license verification. Position requires
driving, valid driver license, a motor vehicle clearance, and proof
of auto insurance is required at time of employment and must be
maintained throughout employment. Additional regulatory,
contractual or local requirements may apply.
Preferred:
* Four (4) years' experience in a behavioral health setting
* Experience providing intensive case management and/or intensive
community supports using psychiatric rehabilitation concepts
* Experience in a mental health setting, outpatient clinic, dual
diagnosis treatment, or community mental health service
SKILLS
* Thorough understanding of the rights of members served and
relevant legal processes
* Effective written and verbal communication skills
* Good computer/technology skills
* Ability to assess safety risks
* Ability to easily build rapport, maintain engagement with members
served, and hold hope in the face of adversity
* Excellent driving skills
* Knowledge of basic medical and psychiatric terminology
* Within two (2) months of employment, ability to apply financial
requirements for billing and learn billing codes
PHYSICAL DEMANDS
The physical demands here are representative of those that must be
met by an employee to successfully perform the essential functions
of this job.
The employee is occasionally required to stand, twist, squat,
kneel, push, pull, lift, and carry items weighing 25 pounds or less
as well as to frequently sit, walk, reach, bend, and do simple and
power grasping. The position requires driving and frequent
hazardous exposure (blood borne pathogens, hospital waste,
chemicals, and infections).
EOE AA M/F/V/Disability
If job posting references any sign-on bonus internal applicants and
applicants employed with Telecare in the previous 12 months would
not be eligible. Equal Opportunity Employer/Protected
Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner
discriminate against employees or applicants because they have
inquired about, discussed, or disclosed their own pay or the pay of
another employee or applicant. However, employees who have access
to the compensation information of other employees or applicants as
a part of their essential job functions cannot disclose the pay of
other employees or applicants to individuals who do not otherwise
have access to compensation information, unless the disclosure is
(a) in response to a formal complaint or charge, (b) in furtherance
of an investigation, proceeding, hearing, or action, including an
investigation conducted by the employer, or (c) consistent with the
contractor's legal duty to furnish information. 41 CFR
60-1.35(c)
Keywords: Telecare Corporation, San Bernardino , Crisis Intervention Specialist - Sat + Sun Overnight Mental Health 345, Healthcare , San Bernardino, California
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