Pharmacy Technician

Company: InnovAge
Location: San Bernardino
Posted on: May 7, 2022

Job Description:

Job DescriptionJob Title: Pharmacy Technician

FLSA Exemption Status: Non-Exempt

State/Business Line Specific: PACE

Reports to: Clinical Pharmacist or Clinic Nurse Manager

Supervises: N/A

Job Summary

Under the direct supervision of the Clinical Pharmacist or Clinic Nurse Manager (or Primary Care provider if appropriate), the Pharmacy Technician is responsible for providing pharmacy and /or clinic support for the InnovAge – Program of All Inclusive Care for the Elderly (PACE).Physical attendance at an InnovAge facility and/or an InnovAge participant home is essential to performing the job duties.

Essential Functions and Work Responsibilities

Functional Category: Pharmacy SupportEstimated Percent of time Spent – 100%•Accesses, inputs and retrieves information from the computer including but not limited to: patient demographic information and medication data entry.•Processes the delivered pharmacy orders when available.•Assists in the maintenance of the inventory of medications that is sufficient to operate the clinic/pharmacy.•Answers the telephone, transferring calls to the appropriate individual.•Removes outdated, damaged and recalled merchandise and prepares for return.•Maintains all clinic or pharmacy areas in a clean, neat, and orderly manner, including maintenance of supplies at an appropriate level.•Performs various clerical duties as necessary.•Prepares requested OTC medications to be delivered to the participant for final review by a licensed Clinic staff member.•Ensures that medications for participants are packaged, labeled and ready for delivery by the Pharmacy Courier in a timely manner, when appropriate.•Tracks medication receipts received from the Pharmacy Courier and communicates with the pharmacy to ensure that participants received their medication(s) in a timely manner•Reviews newly printed Medication Administration Records (MARS) and assesses and corrects information to ensure that data is current with physician orders in the electronic medical records•Places reviewed MARS in appropriate binders and perform a second check of new MARS in comparison to the previous month's MARS and in comparison to medication in the cart.•Performs other duties as assigned or as necessity dictates.

Travel Requirements

Travel•Travel may be required•Overnight travel may include local or out of state

Relocation•Must be open to relocation based on business necessity

QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

REQUIRED

Education•High School Diploma or GED

Work Experience and Qualifications•Must have one year experience working in a pharmacy•Current state registration with the Board of Pharmacy is required

PREFERRED

Licensure, Certification, Registration or Designation•Pharmacy Technician certification from either the Institute for the Certification of Pharmacy Technicians (ICPT) or the Pharmacy Technician Board (PTCB)•Pharmacy certification preferred

Other Knowledge Skills and Abilities RequiredComputer Skills•Must be computer proficient and possess experience with Microsoft Word, Excel, and Outlook.•Must be able to quickly learn specific software and new applications.

Mathematical/Financial Skills•Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.•Able to analyze data and statistics and draw reasonable conclusions and compile accurate reports.

Language Skills•Ability to read, analyze and interpret regulations and other documents.•Strong interpersonal skills and ability to effectively and tactfully present information to, and communicate with, co-workers, employees, and others.•Possess exceptional English written and verbal communication skills, including accurate grammar and business correspondence knowledge.•Ability to read and write memos, reports, and correspondence that conform to prescribed style and format.

Reasoning Ability•Ability to define problems, collects data, establish facts, and draw valid conclusions.

Other Skills and Abilities:•Able to establish and maintain cooperative and positive working relationships.•Organized, detail-oriented, diplomatic, proactive, self-motivated, dependable, and driven by excellence.•Even-tempered and able to balance multiple tasks in accordance with changing deadlines and priorities in a fast-paced environment.•Ability to work sensitively and effectively with individuals of diverse ethnic and cultural backgrounds.

InnovAge Service Standards RequirementsSafety•Safety- Maintains a safe work place. Reports all unsafe work conditions to supervisor and/or Safety & Loss Control Manager and works in conjunction with supervisor, Safety & Loss Control Manager, and staff to correct unsafe work conditions. Follows and enforces all safety policies.Accountability•Commitment – Commits to his/her job and to the success of the company. Continuously puts forth the effort to achieve goals and continuous quality improvement. Degree to which employee goes the extra step to ensure job/task completion. Takes initiative to offer ideas to improve processes or results.•Cooperativeness – Consistently supports management decisions as demonstrated by his/her actions. Demonstrates a "can do" attitude by responding positively to instructions. Follows instructions and works harmoniously with others to complete the job or task.•Attendance – Meets or exceeds punctuality and attendance expectations/requirements. Faithfully reports to work and conforms to scheduled work hours. When necessitated, follows call-in procedures and informs others of absences.Caring•Customer Service - Embraces the organization's commitment to internal and external customer service and demonstrates a customer-centric approach when interacting with co-workers, participants, clients, and all other business contacts.•Confidentiality – Maintains confidentiality of employee, participant, and client data/information, and any other sensitive organization information as appropriate.Integrity•Adherence to Company Policy – Follows and enforces guidelines as established by policies. Conforms to company and job standards and requirements. Shows respect for others. Acts in the best interests of the company at all times. Serves as an example for others. Conducts business in an ethical fashion.•Reliability – Completes responsibilities with minimal direct supervision. Follows through with assigned jobs and tasks all the way through completion. Puts forth the effort to achieve goals and objectives under varying circumstances.•Alignment with Company Goals & Objectives – Supports the organization's mission, vision, and values and holding self-accountable for applying these principles daily and personally living them when working with co workers, participants, clients, and all other business contacts.Quality•Quantity of Work / Productivity – Produces at a high volume. Always puts forth the effort to maximize productivity. Meets or exceeds established work deadlines. Engages in a productive work effort whenever possible. Meets goals and objectives.•Quality of Work – Produces work that is accurate and reliable. Accomplishes work quickly and efficiently. Works in a thorough and organized manner while minimizing down time. Results are consistently within acceptable quality standards.•Job Knowledge – Demonstrates a thorough understanding of his/her job processes and procedures. Integrates knowledge to efficiently accomplish job requirements. Efficiently uses resources (including staff and management) to obtain additional knowledge.•Communication – Exhibits good interpersonal skills. Develops and fosters professional relationships with co-workers, participants, clients, and vendors. Keeps others informed as directed by operational demands and need-to-know. Keeps self informed of announcement made via established company venues

Physical Demands /Work Environment

PHYSICAL DEMANDSMust possess mobility to work in a standard office setting, or clinical setting, and use standard office equipment, including a computer, and medical equipment; vision (close distance, long distance, depth and peripheral) to assess emergency situations, including medical incidents and to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. Depending on assignment, standing in work areas and walking between work areas may be required, and travel to visit various cultural, physical, behavioral and environmental settings may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, typewriter keyboard, or calculator and to operate standard office and medical equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed. Reasonable accommodations will be made for individuals on a case-by-case basis. May require use of wheelchair, medical equipment, gait belts, sliding board, bedside commode, shower equipment, and other work aids

WORKING CONDITIONSEmployees primarily work in an office environment with moderate noise levels and fluctuating indoor temperatures. Employees may work outdoors and are occasionally exposed to loud noise levels and cold and/or hot temperatures. Incumbents may be exposed to blood and body fluids while working in a Center. Employees may interact with members of the public or with staff under emotionally stressful conditions while interpreting and enforcing departmental policies and procedures.

STRESS FACTORSMay require working under stressful conditions with pressure to meet scheduled deadlines. There may be distractions such as phone calls, work interruptions, and communication from co-workers and participants with the need to respond and intervene appropriately to multiple interruptions.

Keywords: InnovAge, San Bernardino , Pharmacy Technician, Healthcare , San Bernardino, California