Senior CRM and Customer Experience Director

Company: VirtualVocations
Location: San Bernardino
Posted on: September 16, 2023

Job Description:

A company is looking for a Senior Director in CRM and Customer Experience.
Key Responsibilities:

Develop thought leading research on CRM strategies and technologies
Work with clients on strategic and tactical CRM technology challenges
Deliver presentations at industry events and collaborate with major CRM technology providers

Required Qualifications:

Subject matter expertise in enterprise CRM architecture and technologies
Demonstrated understanding of cross-industry enterprise CRM applications
Experience with CRM applications that support sales, customer service, marketing, and digital commerce
Creating an enterprise CRM strategy with practical steps for implementation
12+ years of experience in a CRM-related role

Keywords: VirtualVocations, San Bernardino , Senior CRM and Customer Experience Director, Executive , San Bernardino, California

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