Store Director/Store Manager - Bilingual (Spanish/English)

Company: El Super
Location: San Bernardino
Posted on: February 12, 2020

Job Description:

Store Directors are responsible for the complete operation of designated areas. They work with corporate management, departmental heads, associates, and vendors in driving sales and ensuring high levels of customer service. Store Directors act as role models of professionalism, ethical behavior, and effective decision-making at all times. The Store Director is responsible for the proper operation of all departments within the grocery store. They focus on their employees and solve complex problems. This person coordinates the work of employees to achieve satisfactory operating results, which comply with company procedures and policies. JOB ACCOUNTABILITIES: The Store Director is accountable for: - Store Operations Supervising merchandising plans and promotions within the store, which are established by management Controlling the store's operating budget Enforcing established programs, which comply with city codes, health regulations, weights and measure regulations and ensuring standards in all departments are being met Controlling labor costs for all departments in the store and guiding departmental managers along the process Thoroughly understanding all front end and closing procedures Responsible for store supervision, including oversight of all department management teams: setting accountabilities, aligning team, achieving execution and providing feedback Works closely with Director of Operations in implementing corporate and merchandising strategies; handling store facilities management, ensuring quality control, budget, and overall profit and loss; coaching and assisting department managers and offering advice on all aspects of store operations Sales/Customer Service -Maintaining a clean and safe environment for customers and employees Proactive in preventing and resolving customer service situations Developing methods that help build customer loyalty and expand customer base - Employee Development Building and maintaining a positive working relationship with employees and peers Executing and communicating company procedures and policies in a manner consistent with Bodega Latina Corporation's mission Motivating and inspiring team in reaching high performance and in providing friendly customer service Managing the development and performance of the store's employees - JOB QUALIFICATIONS: - Education: - High School Diploma, Associates Degree or better preferred Combined experience/education as substitute for minimum education - Experience: - 5-7 years in grocery industry with direct store operations experience Preferred Field of Expertise Supervisory and operational experience in similar industry -Skills -Assessment/Evaluation Communication - written and oral skills (Bilingual English/Spanish) Computer (word processing, spreadsheet, email) Interpretation of policies/analyses/trends/etc Knowledge of applicable laws/policies/principles/etc. Organization and Planning Problem identification and resolution Scheduling and staff development

Keywords: El Super, San Bernardino , Store Director/Store Manager - Bilingual (Spanish/English), Executive , San Bernardino, California