IT Support Engineer

Company: Aversan Inc
Location: San Diego
Posted on: June 1, 2025

Job Description:

Aversan Inc. (www.aversan.com) is a trusted multi-service engineering and electronics manufacturing company. Aversan delivers leading-edge and reliable safety-critical electronics and software systems to the aerospace, defense, and space industries.
We are currently seeking a qualified IT Support Engineer (Lab Operations), Professional Services, is responsible for managing the company's IT infrastructure and ensuring that systems run smoothly. Maintain all the SW tools and ensure 100% availability to the projects. This position requires the applicant to be onsite in the San Diego Office location.
Responsibilities

• DevOps Environment Oversee the implementation, deployment, and integration of solutions, ensuring successful delivery, high quality, and sustainability of solutions.
• Manage all aspects of solutions deployment and technical operations.
• Participate in automation testing and implementation.
• Administer software development tools both on premises and cloud based. Be a partner to the project teams for all development tools and support.
• Monitor license usage and storage space available and recommend upgrades as required.
• When necessary, launch new initiatives and projects that improve upon service -related processes to meet changing customer needs.
• Promote a customer-centric business approach.
• Lab equipment and environments Keep the labs and server rooms well-organized and maintain inventory records of equipment and software.
• Work with Corporate IT staff to plan and coordinate the growth of the labs and keep them running smoothly.
• Coordinate with IT for upgrades to software, computers, and other equipment in the lab.
• Test Automation and Verification Work with the Project Managers and Technical Leads, identifying projects where test automation is appropriate.
• Support the development of the test automation framework appropriate for each project.
• Perform make/buy analyses on test and reporting tools for the test automation environment.
• Research and assist with embedded software, debug to resolve customer issues in a timely and professional manner.
• Design and develop features for development, testing, and build environments.
• Work to continuously improve speed, efficiency and scalability of our CI/CD pipeline.
• Diagnose, troubleshoot, and solve complex problems related to code deployments.
• Contribute to an atmosphere of cross-functional teamwork within the organization's Agile project lifecycle.
  Qualifications
  • Proficient with both Linux and Windows operating systems.
  • Demonstrated ability to delegate responsibilities while maintaining organizational control of operations.
  • Ability to lift and handle equipment and supplies weighing up to 50 lbs.
  • Initiative to solve problems, resourceful, service oriented.
  • Ability to make decisions independently or as part of a team.
  • Ability to work independently with minimal supervision.
  • Demonstrated ability to work with remotely distributed teams.
  • Adept at prioritizing and managing multiple tasks.
  • Detail oriented with ability to work with high levels of quality and accuracy.
  • Ability to communicate clearly and concisely in English, orally and in writing.
  • Ability to lead and work with non-native speakers in a global business environment.
  • Comfortable working in a culturally diverse environment.
  • Good attention to detail.
  • Be a hands-on type of person with the initiative to dive in and do whatever is necessary to get the task completed.
  • Proficient in Microsoft Word, PowerPoint, Excel, and Outlook. Web based research and HTML creativity a great plus.
  • 2+ years of experience building and maintaining Continuous Integration and delivery Pipelines.
  • 4+ years of Linux systems administration.
  • Experience with Polarion/Git/GitLab/SCM tools, Python and/or bash scripting.
  • Ability to manage high availability CI/CD tooling such as Jenkins, CircleCI and similar technologies.
  • Experience with containerization technologies such as Docker or Kubernetes.
  • A strong understanding of the problems and considerations of scaling a globally distributed microservices platform.
  • A Bachelor's degree in Computer Science or equivalent engineering.
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Keywords: Aversan Inc, San Bernardino , IT Support Engineer, Engineering , San Diego, California