Consumer Support Technician I (Clerical Support) - Medicaid Waiver
Company: St. Elizabeth's Medical Center
Location: San Bernardino
Posted on: May 20, 2023
Job Description:
SUMMARY: Under general supervision of the Program Manager,
Medicaid Waiver, perform office clerical work in the Medicaid
Waiver Program that includes filing documents, checking files for
case reviews, and general review of case records for Medicaid
Waiver documents.
HOURLY RANGE:
- $15.75 - $21.1065 per hour ESSENTIAL DUTIES AND
RESPONSIBILITIES:
- Provide daily administrative support for the agency's Medicaid
Waiver Program. Complete necessary paperwork, case file reviews on
a timely basis, etc.
- Prepare and assign Medicaid Waiver files to Qualified
Intellectual Developmental Disabilities Professionals (QIDPs) for
recertification/certification.
- Identify qualifying Medicaid Waiver authorizations, Medi-Cal
inquiries, and pertinent case management reports required for
recertification and/or new certifications.
- Responsible for account of completed monthly recertifications
and new certifications.
- Monthly processing out and reconciliation of all completed
recertification/certification submitted for DDS transmission.
- Maintain on a flow basis Medicaid Waiver filing on all
consumers.
- Copy and distribute Medicaid Waiver reports as required.
- Assist with preparation for all audits.
- Request reports from Consumer Services Coordinators and files
from Case Control.
- Drive vehicle/travel to other offices/locations to pick up,
deliver and file documents and materials.
- Comply with Agency Personnel Policies and Procedures
- Use office equipment appropriately and keep it in good repair.
Keep work area neat and orderly. Observe all safety rules.
- Work cooperatively and effectively with others. Perform as a
member of the team, answer questions, share expertise and
contribute to the harmony of the team.
- Handle change well and be flexible and adaptable in dealing
with interruptions, new priorities and new assignments.
- Maintain good attendance and punctuality.
- Good verbal and written communication skills.
- Keep manager informed of pending work, work in progress and
problems encountered.
- Utilize agency's IT systems as assigned, maintaining security
and following agency's protocol and procedures, rules, and
requirements.
- Attend training sessions as required.
- Perform other duties as assigned. MINIMUM POSITION
REQUIREMENTS:
- High School Diploma or equivalent.
- Knowledge of general office practices and procedures and
ability to operate office equipment.
- Good verbal and written communication skills and ability to
follow oral and written directions.
- Ability to establish and maintain effective working
relationships with others.
- Full use of automobile, possession of a valid driver's license
and automobile liability insurance for the minimum amount
prescribed by law, or ability to provide for independent
transportation. Must have and maintain a safe driving record.
COVID-19 PRECAUTIONS:
The health and well-being of our employees is of utmost importance
to Inland Regional Center. In addition to following CDC guidelines,
our agency also takes other safety measures to help protect our
employees against COVID-19 such as:
- Hybrid remote and in-office work with staggered in-office work
schedules
- Office equipment for remote work use at home
- Virtual Meetings through Teams App
- Employees may wear personal protective equipment in the
workplace and practice social distancing in their discretion.
- Completing a check-in questionnaire before entering the office,
when required.
We are proud to be an EEO employer. We maintain a drug-free
workplace and perform pre-employment substance abuse testing.
We are proud to be an EEO employer. We maintain a drug-free
workplace and perform pre-employment substance abuse testing.
Keywords: St. Elizabeth's Medical Center, San Bernardino , Consumer Support Technician I (Clerical Support) - Medicaid Waiver, Administration, Clerical , San Bernardino, California
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