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Office Assistant I

Company: Volunteers of America Southwest
Location: San Bernardino
Posted on: March 20, 2023

Job Description:


Volunteers of America is a federally and stated funded comprehensive early childhood education program with a focus on child development that includes a childs cognitive, physical and social emotional growth and development. The program fosters Family Engagement in all areas of a childs development and provides comprehensive resources to low income families in the areas of health, nutrition and community resources.


Under the supervision of the Child Development Coordinator, the Office Assistant I will be responsible for the receptionist and clerical functions of the assigned Early Head Start Program site.


  • Greet all parents and visitors to the Early Head Start Center ensuring that proper documentation and identification is procured.
  • Responsible for front desk coverage and directing telephone calls to the correct recipient.
  • Distribute incoming mail, ensure mail goes out in a timely manner.
  • Maintain a well-organized and clean work environment and ensures the organization of office supplies.
  • Provides clerical support to the Child Development Coordinator.
  • Communicates with all staff, parents, and visitors in a positive, courteous, helpful, and encouraging manner in all situations.
  • Supports the Early Head Start mission, philosophies, values and goals to co-workers, parents, and the community. Assist in preparation for Community events, Policy Council and Socializations.
  • Strives for continuous professional growth by participating in self-assessment and annual performance reviews, continuing education, attending appropriate work related trainings and workshops, asking for feedback on work performance, and reading job-related materials.
  • Attends staff meetings.
  • Maintains parent, child, staff, and program confidentiality at all times.
  • Other duties assigned.

    Equal Opportunity Employer

    Applications are only accepted online. This employer participates in e-Verify.Qualifications QUALIFICATIONS, EXPERIENCE & SKILLS:


    • High School Diploma


      • At least one year of experience working as an Office Assistant/Clerical.

        Knowledge and Skills:

        • Must have ability to read, write, and speak English. Bilingual in Spanish preferred.
        • Must be computer literate and have experience with Microsoft Office 2000.
        • Ability to type 45wpm.
        • Demonstrated knowledge of phone etiquette.
        • Must have knowledge of Head Start Performance Standards.


          Eligibility to Work: All potential employees will be asked to present supporting documents establishing proof of identity and employment eligibility upon completing the I-9 form. *

          Medical Examination: Must submit a medical examination demonstrating capability to perform type of work required; must submit a tuberculin skin test or chest x-ray, and proof of the following immunizations; Influenza, Pertussis TDAP (Whooping Cough), and Measles (MMR).

          Fingerprint Clearances: All potential employees will be subject to obtain fingerprint clearances from the Department of Justice (DOJ), the Federal Bureau of Investigation (FBI), and the Child Abuse Index prior to starting work. *

          Other Special Requirement: Must have the use of an automobile with adequate insurance coverage and a valid California drivers license, or have available transportation.

          *Failure to meet medical standards and/or criminal record clearance may result in withdrawal of job appointment.


          The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

          Ability to lift 30 pounds if required.

          Ability to squat, bend, stoop, sit on floor, stand, and walk for required periods of time.

          Use close vision, color vision, peripheral vision and depth perception along with the ability to focus vision.

          Reach with hands, arms, use hands, and fingers to handle objects and operate tools, computers, and/or controls.

          Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Keywords: Volunteers of America Southwest, San Bernardino , Office Assistant I, Administration, Clerical , San Bernardino, California

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